During these unusual times, we at the Peer Support Centre want to help in any way that we can.

While we cannot be there with you in-person, we most certainly can listen empathetically and non-judgmentally through an ONLINE format. We believe that we can continue to provide quality services to all students this way and provide practical help by brainstorming options, suggesting resources, and developing a plan to move forward, if you want.

This is what you should expect from our new ONLINE service:

  1. First, the biggest change to our service is that it has moved to an APPOINTMENT-based system. Although we pride ourselves in our drop-in in-person service system, at this moment in time it is unfeasible. Therefore, if you would like to book an appointment online with one of our peer-supporters, you may do so 1 day in advance.
  2. We will be conducting our services through Google Meets. The peer supporter will be in a private room and wear earphones at all times. While we cannot guarantee confidentiality, we will do our utmost best to keep you feeling comfortable and safe.
  3. Sessions are a maximum of 45 minutes and you are free to discuss and explore anything that is going on in your life.
  4. Before your support session, a shift lead will walk you through how the support session will work and explain the support agreement with you. They will answer any questions you may have regarding confidentiality or the support centre in general.
  5. After you have discussed what is on your mind, the support session will end and you will be given a post-session questionnaire to be completed. This is a great opportunity to give feedback on your time at PSC, so that we can continuously improve our services.

We make no guarantee at the moment that you will see the same peer supporter, but you are always more than welcome to return to PSC!